Why we're independent
We’re an independent, family-run veterinary practice, proudly under the ownership of Dr Natalie Morris-Webb.
It’s Dr Natalie’s belief that a good veterinary practice works for and as part of its local community – and so that’s exactly what we do.
We summarise our values by the phrase community and connection. Working on behalf of our neighbours and making a true connection with every patient and owner who walks through our doors.
Because we’re independent, we’re free to put this into practice exactly as we wish.
So when we say we invite you to pop in for a cuppa to get to know our team better, we mean it.
More specifically, it means we can design our service around what we believe makes for the best veterinary care – and what you tell us is important to you.
That’s why when we launched our new Malthouse Wellness Plan we included unlimited consults, a benefit that works hand in hand with our ethos of personal, personable care.
And it’s why we value being as transparent as possible in our pricing, helping you to know exactly what you’re paying for and why.
We hope that our beliefs and our values shine through in the service that we offer. We are proud to be your local, independent veterinary practice. Thank you for trusting us to be a part of you and your pets’ lives.
